Need help with your purchase, invite, receipt, or account access? Send a short note with your checkout email and we’ll get you sorted.
The fastest way to get help is by email. Include the email you used at checkout, the issue you are seeing, and your Stripe receipt if you have it.
Email hidden from bots. Reveal it to copy or open your mail app.
Your Skool invite is sent to the email address used at checkout after Stripe confirms payment. Check your inbox, spam, and promotions folders first. If it is not there, contact support with your checkout email and Stripe receipt.
Use the same email address you entered during checkout whenever possible. It helps us match your purchase quickly and avoid delays.
Email support with the checkout email, the correct email, and your Stripe receipt if you have it. We can resend the invite after verifying the purchase.
Stripe or Link emails your payment receipt after purchase. If you need help locating it, send us the checkout email and approximate purchase time.
Founders Edition includes a 7-day refund window. If CodeThenShip is not a fit, contact support within 7 days of purchase. Refunds may be refused for abuse, fraud, or Terms violations.
Most post-purchase issues are handled within one business day. Include your checkout email and a short description of the issue so we can resolve it faster.
Payments are processed by Stripe and may show Link or Stripe-managed checkout details. Taxes can be calculated based on your location and the payment flow available at checkout.